Family Resource Specialist (Bilingual)

Job Title: Family Resource Specialist I (Bilingual)

Job Summary:

The Family Resource Specialist I will provide prenatal and parenting education and support for parents and their children (birth - 5 years) through one on one visits in the home, frequency based on assigned level.

Submissions through job boards are not monitored for hiring; apply directly at [  www.nchs.org/careers  ] to be considered.

Essential Duties and Responsibilities:

• Provide one on one visits in the home, frequency based on assigned level, using the curriculum to educate and support parents regarding prenatal education (healthy pregnancy, child birth), breastfeeding, parent/child interactions, child development, safety, sexual health/family planning and parent/child health.
• Engage in tasks necessary to the provision of direct service, including but not limited to: 
• utilizing the curriculum to plan individual lessons for each family
• paperwork and digital record keeping including, documentation, assessments, monthly service plans/progress reports, transition plans, and discharge summaries completed in accordance with agency policy/procedure
• driving to and from home-based appointments and occasional client transport
• utilizing technology to conduct home visits via Zoom, Facetime, or phone as necessary and appropriate
• attending community meetings on behalf of families or the agency
• researching and knowing community resources to refer families
• responding to participant emergencies in person within appropriate time frames as outlined in NCHS HFA Policies and Procedures
• Collaborate with other agencies, service providers, and informal supports including case managers, therapists, and relatives to advocate on behalf of families.
• Responding to family referrals to conduct parent surveys as assigned within appropriate time frames as outlined in NCHS HFA Policies and Procedures.
• Initiating contact with families when assigned as Family Resource Specialist within appropriate time as outlined in NCHS HFA Policies and Procedures.
• Participate in family engagement efforts to get and keep families actively involved in the program.
• Participate in supervision sessions once a week for at least 1 ½ hours.
• Attend and participate in various HFA team, Children and Family Center building, and agency employee meetings.
• Collect statistics and implement CQI procedures as defined by program assignment

Supplemental Duties and Responsibilities:

• Complete training necessary to perform position and necessary for professional growth such as but not limited to HFA Foundations, HFA Parent Survey, Growing Great Kids curriculum Prenatal-36 month, GGK Preschool, Mothers and Babies, Child Abuse and Neglect, and Cultural Humility.
• Facilitate a team atmosphere by working in partnership with other agency staff and promote a positive working environment.
• Represent the agency and programs in a positive manner to clients, community organizations and the public in general.
• Show flexibility with  work schedule (to be determined by supervisor); some evening or weekend work will be required.

Qualifications and Requirements:

• Minimum education and experience: 
• High School Diploma or equivalent required.
•  Associates Degree or 3-5 years related work experience required. 
• Bachelor’s degree in Social Work or related field preferred.

       Knowledge, skills, and abilities:

• Strong direct service professional skills.
• Commitment to empowering others to solve their own problems.
• Belief in a nurturing family as the ideal environment for a person and that people have the capacity to grow and change.
• Ability to develop respectful relationship with persons served to help them gain skills and confidence.
• Ability to work collaboratively with coworkers and other professionals,
• Ability to maintain a helping role, intervene appropriately to meet service goals, and set appropriate limits.
• Experience working with families with trauma history.
• Required knowledge and skills in the breadth of child welfare issues and services and the functioning and processes of advocating for families and children within the system.
• The needs of neglected, abused and exploited children and adults,
• Family functioning and experience in or familiarity with child development.
• Skill in working with families who may not engage in services easily.
• Ability to analyze and make recommendation regarding individual cases and individual staff issues, and (frequently simultaneously) to analyze and apply larger, systemic issues.
• Ability to make independent decisions and act accordingly, or with minimal support from supervisor.  Ability to work autonomously and make appropriate decisions in crisis situations.
• Strong verbal, written and interpersonal communication skills;
• Transportation and insurance that meets agency requirements;
• Successfully complete a defensive driving course sanctioned by the National Safety Council.
• Have no more than three points assessed against his/her Nebraska driver’s license, or meet a comparable standard in the state in which she/he is licensed to drive.
• Ability to interact with clients with sensitivity and responsiveness to cultural and socioeconomic characteristics in the service population.
• Ability to work in adverse conditions; bugs, rodents, odors, etc.
• Ability to read, analyze and interpret forms, documents, evaluations and procedure manuals.
• Ability to respond to inquiries and possible complaints from clients and other providers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of technical instruction.

?Physical demands:

• While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee must occasionally lift and/or move up to 35 pounds.
• Ability to work extensively with clients.
• Corrected hearing and vision within normal range.
• Ability to safely operate a vehicle.

Schedule demands (travel, adjustments to accommodate clients,                                         

• May be required to work on evenings and weekend as needed.

Site factors (work location, environment, travel, etc.):

• Majority of work is a combination of office and home based environments.  Additional work may be performed in a variety of settings to meet department needs. 

Note:  The physical demands and work environment characteristics described above are representative of those that will be encountered by a person performing the essential duties and responsibilities of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions

Salary/Wage: $21.32/hr - $24.78/hr depending on education and experience 

Benefits and Perks of Working at NCHS:

• We observe 9 paid holidays each calendar year
• NCHS offers generous and flexible vacation
• As advocates for mental health, we offer 5 well being days each year
• We understand the importance of family. We are flexible and offer additional paid time for sick, bereavement, or new child leave needs for you and your family.
• Fair and equal pay is important to us.
• NCHS contributes 5% of your salary after one year of employment towards your 401k; full vestment after 5 years.
• Referral bonuses for employees who refer qualified candidates
• Medical, dental, vision, disability, and life insurance
• We offer 5 free counseling sessions each year through our Employee Assistance Program (EAP)
• Career development
• Telecommuting - as long as you can commute to a regional office if necessary, you can work from anywhere! Most jobs can be completed somewhat or entirely remotely. You choose your environment!

How to Apply:

Submissions through job boards are not monitored for hiring; apply directly at [  www.nchs.org/careers  ] to be considered.