Therapy Quality Coordinator - Upper Extremity (Internal Staff Only)

The Therapy Quality Coordinator - Upper Extremity for OrthoNebraska is a change agent in promoting ongoing professional development of therapy staff. Position requires extensive knowledge of evidence-based practice and research in the field of therapy targeting orthopedic diagnoses of the Upper Extremity. This role serves as a leader/consultant/mentor in curriculum development and utilizes various educational delivery methods to advance treatments that achieve unparalleled outcomes across the Upper Extremity orthopedic patient populations. Collaboration and teamwork are at the heart of our approach, and we are dedicated to fostering a culture of Always True based on trust, respect, understanding, and engagement among all our team members.

Department/Position Details/Duties:

• Provide and Supervise quality patient care by following established guidelines.
  • May include an individual caseload, co treats or mentoring role with other therapy staff including oversight of care plans across all locations.
• Monitor performance of all levels of clinical staff across all locations by data collection, coaching, education and role modeling to ensure ongoing performance improvement.
  • Expected to provide onsite support across locations weekly / monthly.
• Problem solve and make decisions within area of accountability to ensure effective and efficient patient care.
• Establish guidelines for clinical development pathways including curriculum and skill validation.
• Collaborate with physicians and education specialists on development of protocols, return to sport testing, integration / training of technology and equipment to ensure best practices.
• Facilitate departmental education focused on evidence based best practices supported in research and literature.
  • Assess ongoing needs for continuing education on new and evolving procedures, equipment and/or technology to enhance outcomes.
  • Collaborates with management for in-services and staff development programs.
  • Leadership within committees expected.
  • Maintains all team member educational records of training programs.
• Provide information to department leadership for completion of performance evaluations and monthly statistical and budget information.
• Coordinate and conduct department orientation for licensed therapy staff. Working closely with department leadership and education specialists at each location.
  • Evaluates orientation and onboarding experiences to ensure newly hired team members are prepared to practice safely and independently.
  • Mentors, develops, and evaluates Education Specialists to enhance learning experiences for all new hires.
  • Ensure completion of departmental subspecialty specific checklists and uploaded into team member files.
  • Meets with new team members and Education Specialists, as needed, to discuss orientation process and collaborates with management if an orientation extension plan is required.
• Design, develop, implement, and evaluate processes to ensure team members meet established competency requirements across all locations.
  • Partner with department leadership and Education Specialists to establish annual competency requirements based on the needs assessment, high risk/low volume skills, and performance improvement issues.
  • Collaborates with department leadership and Education Specialists regarding personnel issues related to orientation and/or educational needs for successful onboarding.
• Mentor staff in areas of patient care, patient interaction, physician communication and time management across all locations.
• Employee is responsible for all other duties as assigned for which competency has been demonstrated.

Position Requirements:

Education:

• Graduate of an approved physical therapy or occupational therapy program. Licensed or licensure eligible in Nebraska and/or Iowa
• Advanced Certifications & Training - OCS, SCS, FAAOMPT, CHT, Cert MDT, NIOMPT, PRC or similar for review
  • Tenured Professional Experience in lieu of certifications may be considered
• Current Basic Life Support certification

Experience:

• Strong written and verbal communication skills. Ability to problem solve through a well-defined approach. Ability to instruct and collaborate with others. Strong team orientation. Ability to accomplish multiple tasks and prioritize activities.
• 3 years minimum of experience as a physical or occupational therapist in an outpatient environment.
• Membership in professional organization & SIGs

Physical:

• This position is classified as Medium Work in the Dictionary of Occupational Titles, requiring the exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.