Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Patient Access Sr Associate

Durham Outpatient Center

Omaha, NE

Position Highlights: Patient Access Sr Associate

Nebraska Medicine is now taking applications for a talented individual to join us as a Patient Access Sr Associate at Durham Outpatient Center in our Heart and Vascular unit in Omaha, NE.

If you have questions about applying for this Patient Access Sr Associate role you can contact the recruiter, Jourdan at janstine@nebraskamed.com.

Shift Details:

Full Time, 40 hrs/wk
Monday-Friday 8:00am-4:30pm
***Mandatory Training for the first 2 weeks. Mon-Fri 7:00am-3:30pm***
Benefits Eligible

Why Work at Nebraska Medicine?

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Job Description: Patient Access Sr Associate
Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.

Required Qualifications: Patient Access Sr Associate
* Minimum of two years customer service experience required.
* High school education or equivalent required.
* Ability to work in a proactive self-directed manner required.
* Multi-tasking and problem solving abilities required.
* Strong written and verbal communication skills required.
* Strong communication and organizational skills with aptitude for detail-oriented work required.
* Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
* Ability to type 35 wpm with 95% accuracy rating required.
*Basic Life Support (BLS) certification within six months of hire or transfer date required required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later).

Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).

Preferred Qualifications: Patient Access Sr Associate
* Experience in health care, collections, registration, or revenue cycle preferred.
* Associate's degree in business, healthcare or related field preferred.
* Experience in health care revenue cycle functions including insurance or registration preferred.
* Experience with Microsoft Office products, specifically Word and Excel preferred.
* Depending on the position available, fluency in Spanish preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.