Office Assistant - Neurology Med/Surg

Shift:

Office Assistant - Neurology Med/Surg

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network: Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
• Educational Support: Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Position Highlights:

6 Neuro is a 48 bed unit caring for medical surgical patients specializing in Neurology and Neurosurgery. Eight of our beds are equipped for long term EEG monitoring. Our specialized patient population includes: strokes, aneurysms, seizures, spinal fusions, brain and spinal cord tumors, and other neurological conditions. The complexity of 6 neuro patients makes for a great learning experience for nurses who are interested in the ICU. Our staff works closely with physician teams, PT/OT, SLP, and other disciplines of the healthcare team to give extraordinary care. We pride ourselves in teamwork and excellence on 6 Neuro.

Shift:

• Working variable days Monday - Sunday, 7:00am-7:30pm

• Part Time, 24 hours per week

Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.

Required Qualifications:

* High school education or equivalent required.

* Proficient with computers to include keyboarding, basic navigation and use of email applications required.

* Ability to communicate effectively both in verbal and written form required.

* Ability to multi-task required.

* Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.

* Ability to work with multi-line phone system required.

* Ability to communicate effectively during escalated situations required.

Preferred Qualifications:

* Prior experience working with customers or patients preferred.

* Experience with Telecommunication system, ComputerLog books, and schedules preferred.

* Experience with general office materials/equipment preferred.