IT Business Analyst

Company:

Want to work for a company with unparalleled financial strength and stability that offers large company benefits with an exciting, friendly, and small company atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.

Want to work for a company with unparalleled financial strength and stability that also offers large company benefits with an exciting, friendly, and small company atmosphere? That is what you will find within the Berkshire Hathaway Group of Insurance Companies as well as outstanding opportunities for professionals looking to grow in their careers.

The Business Analyst will focus on capturing and understanding the business requirements at a user story level.

This position will be with National Indemnity Company in Omaha, NE with a hybrid 50% in the office work environment. This position is not eligible for employer visa sponsorship. #LI-Hybrid / #LI-Onsite

A Brief Overview

A cross functional role that focuses on capturing and understanding the business requirements at a user story level. Participates and collaborates on an Agile development team. Understands the overall business flows by working with Product Owners, subject matter experts (SMEs) and business teams on a regular basis. Defines improvements to business processes and products. Assists decision-makers in gathering information in order to make informed decisions. Collaborates with Product Owners and Quality Assurance (QA) to identify and write the detailed requirements of test cases. Creates and maintains business and product artifacts.

What will you do?

• ANALYSIS AND DESIGN: Along with Agile team Product Owner, performs analyses related to the implementation of new or revised business processes and software solutions to assist various company business and technical teams. Through reading, independent research, regular communication, and individual discussions determines business requirements and processes to create functional and technical specifications of business products. Works with Product Owners to identify and understand proposed development work activities.

• USER STORIES: Creates, updates, and maintains user stories for development work within the product. Determines appropriate sizing of user stories and breaks down larger stories as needed. Determines and develops detailed user story acceptance criteria for final validation upon work completion. Communicates with Engineers and QA user story definition and requirements for accuracy and automation needs.

• COMMUNICATION: Regularly interacts with business partners of all levels outside of the group and maintains good relationships with them. This includes but is not limited to working with business partners to gather and build requirements, troubleshoot issues, maintain various products, understand software and data-related challenges, and proposing new features or enhancements to improve costs and efficiencies. Communicates technical and business specifications, operational impact, and continuous improvement of our products.

• DOCUMENTATION: Creates and maintains business and product artifacts, including requirements, business case documentation, scope documentation, process flows, and business rules and procedures. May create and maintain tutorials and user manuals for Company software applications.

• TESTING: Collaborates with Product Owners and QA to identify and write test cases from the user story acceptance criteria to ensure requirements are met. Assists in creation of and may execute test plans for usage in the testing process and regression testing mechanism. Works with the Engineers and QA on bugs and issues. Prepares for demos.

Education

Bachelor's degree in related field or equivalent work experience.

Experience

Two or more years work experience.

Required Knowledge

• Knowledge of Agile methodologies (Scrum, Kanban, etc.)

• Insurance coverages and rating schemes and insurance products

• Personal computer and related spreadsheet and data manipulation software

Preferred Knowledge

• Knowledge of property casualty rating and policy coverages and endorsements

• Experience with business analysis or project management

• Familiarity with continuous delivery and continuous integration

• Experience working in application lifecycle management tools such as DevOps, JIRA, or Rally

• Knowledge of technology testing methods and procedures

• Company and Department practices and procedures

• SQL knowledge

Required Skills and Abilities

• Excellent oral and written communication with all levels of the organization and individuals outside of the organization, including vendors

• Computer proficiency

• Testing techniques and skills

• Documentation

• Ability to write and break down User Stories, Test Cases, Acceptance Criteria

• Advanced problem solving skills

• Strong team facilitation skills

• Strong interpersonal skills including conflict resolution skills

• Analyze Company business information needs and procedures

• Learn quickly

• Work independently

• Work well with others

• Respond well to demands on time and resource

• Maintain confidentiality

• Organize time and resources and handle multiple high priorities

• Delegate, plan, prioritize, and meet deadlines

• Work with detail with accuracy

• Research and evaluate alternatives, reach decisions, and make recommendations

• Train others in work procedures

We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys.

We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.

Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!