Data Entry Specialist

Data Entry Specialist

Overview
We are seeking a highly detail-oriented Data Entry Specialist to join a fast-paced, collaborative customer service team. This Data Entry Specialist role is primarily focused on high-volume order entry and data accuracy within an ERP system, with the opportunity to expand into broader customer support responsibilities over time. The ideal Data Entry Specialist thrives in structured, repetitive work environments and takes pride in precision and consistency.

Core Responsibilities

• Perform high-volume order entry (approximately 800 purchase orders per month) in an ERP system with exceptional accuracy (approximately 90% of role)
• Review and validate incoming purchase orders, ensuring completeness and data integrity
• Communicate with cross-functional teams (customer service, logistics, accounts receivable, and sales) to resolve discrepancies (approximately 10% of role)
• Assist with booking and coordination for export orders as needed
• Provide backup support for customer service representatives, including managing shared inboxes, entering orders, and resolving issues during absences
• Identify opportunities for process improvements and workflow efficiencies

Day-to-Day Workflow
The Data Entry Specialist receives incoming purchase orders, inputs them into the ERP system (IFS), verifies all details, and resolves any inconsistencies through internal communication. Over time, the Data Entry Specialist will gain exposure to broader responsibilities such as customer correspondence and account coverage.

Core Competencies & Skills

• Exceptional attention to detail and accuracy in repetitive data entry tasks
• Ability to stay focused and productive in a routine-driven environment
• Strong organizational and time management skills
• Clear and professional communication across departments
• Process-oriented mindset with a focus on continuous improvement
• ERP experience preferred (IFS a plus)
• Basic Excel knowledge; no advanced functions required

Minimum Requirements

• Experience in high-volume data entry or order processing
• Proven track record of accuracy and reliability
• Comfortable performing repetitive tasks for extended periods
• Positive attitude and willingness to work within structured processes

Team & Culture
This Data Entry Specialist will join a collaborative, family-oriented team that values flexibility, mutual support, and accountability. The environment is fast-paced yet supportive, with team members regularly stepping in to help one another.

• Business casual dress code
• Supportive, team-oriented environment with flexibility for personal and family needs

Career Growth
The Data Entry Specialist position offers long-term potential, including the opportunity to expand into customer-facing responsibilities and play a key role in shaping an evolving support function.

This Data Entry Specialist opportunity is ideal for someone who enjoys structured work, values precision, and wants to grow within a supportive and dynamic team.